📪 HH #110: Reviews Matters Most in Junk Removal Companies
- Justin Hubbard
- 5 days ago
- 4 min read
TL;DR
The Review Is the Real Payday: You put in all the work — run ads, take the call, do the job, make the customer happy — but most people stop there. The truth is, the real value starts after the job.
Reviews are your permanent proof of excellence. They build trust, momentum, and visibility that compound over time — like interest on your reputation. Every 5-star review makes your ads stronger, your sales easier, and your business more believable.
Don’t wait for customers to leave one on their own — ask immediately while the job’s fresh. A simple QR card and a quick sentence can turn one job into hundreds of future sales.
And in the AI era, reviews aren’t just for people — they’re for algorithms too. Google, ChatGPT, and other search tools now use reviews as trust signals. So every review isn’t just reputation — it’s visibility.
👉 The job isn’t done until the review is in.
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Think of it like this — you work so hard to do everything right up to the point of getting a review.
You spend money on ads, you pick up the phone, you schedule the job, you show up, you deliver great service, and the customer is happy.
Then what happens?
They pay you… and it’s over.
That’s the end of most people’s process. They move on to the next job, chasing the next lead, starting the whole cycle over again.
But the only thing that keeps paying you long after that job is done… is the review!
The Forgotten Multiplier
That review lives on. It doesn’t fade. It doesn’t get buried. It becomes part of your business’s permanent record — your reputation.
And here’s the part most people overlook:
It’s not about one review magically convincing someone years down the line.
It’s that each review you earn adds to your total.
Your review count is a multiplier. It builds momentum.
It makes every ad you run more effective, every sales call more believable, every potential customer more confident.
I mean seriously consider this: if you see two companies side by side, one with 18 reviews and one with 318 reviews, who do you trust more? You don’t even need to read them. The number alone tells the story.
Reviews Are Compound Interest for Your Business
Every single review you collect stacks on top of the last one. You get paid once for the job, but that review keeps paying you over and over again.
Every time someone searches your business on Google, that total number silently sells for you.
It builds credibility you couldn’t buy with any amount of money.
It closes sales before you ever pick up the phone. That's pre-selling at its finest.
That’s why I always tell people — the job isn’t done until the review is in. In fact, you should work harder for that 5-star review than the job itself!
How to Get More Junk Removal Reviews (Without Feeling Awkward)
Most people don’t ask. They assume if the customer’s happy, they’ll leave one. But they won’t. Not because they don’t want to, but because life gets in the way.
So you have to make it incredibly easy.
Ask right after the service — while the positive feeling is still fresh — right there in person standing in front of their face.
Print out a small card with your Google Review QR code and hand it to the customer right after the job — while they’re still smiling and impressed.
Say something like:
“Hey, thanks again for having us out today. If you scan this and leave a quick Google review, it helps our small local business more than you can imagine.”
That one sentence — and that one card — can create hundreds of future sales.
And if you’re worried about sounding pushy, remember this:
You earned that review. You worked for it. You provided the value first. Asking is just finishing the job. (and if they're not there just shoot them a text with a link and the same message)
Final Thought
The work you do today fades with time. But the proof you collect — those junk removal reviews — build the foundation of your future.
So before you chase the next job, take 30 seconds to ask for that review. It might just be the most profitable part of your entire process.
That's the Haulers' Edge ✌️
P.S. Reviews aren’t just for people anymore — they’re for algorithms too. As AI-driven search tools like Google’s Search Generative Experience, ChatGPT, and other recommendation engines pull business data, reviews have become one of the strongest trust signals they look for.
It’s not just your Google reviews that matter — platforms like Yelp, Facebook, Nextdoor, and even niche directories all contribute to how AI evaluates your business’s credibility. The more consistent, positive, and authentic reviews you have across multiple platforms, the more likely you are to be recommended automatically when someone searches for your service type.
So when you think about reviews, don’t just think about reputation — think about visibility. AI is watching those stars.
Justin Hubbard
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